Property maintenance in Canada, year-round.
Commercial landscaping April through November, snow removal and de-icing December through March — one vendor, one contract, per-event winter logging that defends slip-and-fall claims. Terranova replaces seasonal vendor handovers with twelve months of accountability.
You're paying two vendors. And absorbing all the gaps between them.
Summer guy disappears in November. Winter guy disappears in April. Vendor handover friction all year. A slip-and-fall claim arrives and nobody can produce the event log.
One vendor. Twelve months. Every event logged.
Landscaping April through November, snow and de-icing December through March — one contract, one account manager, one phone number. Every winter event logged per the minute.
See how it works →Eight Property Maintenance Services in One Vendor
From recurring lawn care to overnight snow clearing, every Terranova service lives under a single year-round contract designed for commercial property portfolios.
Commercial Lawn Maintenance
Recurring mowing, edging and lawn care for commercial properties.
Garden Design & Planting
Seasonal garden installation, color rotations and ongoing care.
Tree & Shrub Care
Pruning, shaping, fertilization and disease management.
Commercial Snow Plowing
Per-event parking lot and access road snow clearing with logging.
Salting & De-Icing
Temperature-matched de-icer application for parking lots and walkways.
Sidewalk & Entry Clearing
Sidewalk and entryway snow clearing with walk-behind equipment.
Spring & Fall Cleanup
Seasonal cleanup of leaves, debris and winter damage.
Year-Round Contracts
Single-vendor contracts covering landscaping and snow, twelve months.
See Our Expertise Across Canadian Properties
Six Operational Pillars Behind Every Terranova Account
Year-Round Coverage
Landscaping and snow under one contract. No seasonal vendor handover friction.
Per-Event Snow Logging
Trigger time, dispatch, arrival, surfaces, salt applied, photos. Defends slip-and-fall claims.
Multi-Property Portfolios
Built for property managers running 10 to 50 sites. Route-optimized, consolidated billing.
Owned Equipment Fleet
Plows, salters, sidewalk machines, mowers — owned and maintained. Reliable in the worst weather.
Bilingual Account Management
Quebec property managers get native French service. Critical for tenant communication.
Single Point of Contact
One account manager knows your portfolio. Summer and winter.
Five Steps. Twelve Months a Year.
Survey
Walk the property in both seasons — landscape zones, parking, sidewalks, hydrants, snow storage.
Plan
Year-round program: summer maintenance schedule, winter event response, salt and de-icing strategy.
Mobilize
Crews, equipment and routes assigned. Account manager onboarded. Service windows confirmed.
Service
Recurring landscaping in season, on-call snow response in winter. Logged every visit.
Report
Monthly service summary; per-event winter log; photo documentation; consolidated invoice.
4-Level Escalation Framework
When something goes wrong — and occasionally it does — here is exactly what happens, and how fast.
Immediate corrective action by assigned crew
On-site supervision and extended service if needed
Full program review, root cause analysis, revised protocol
Direct escalation with written action plan and compensation if warranted
Six Commitments That Protect Your Business
Per-Event Logging
Every winter event fully logged within 24 hours. No exceptions.
$5M Liability Coverage
Full general liability including slip-and-fall defense support.
Trigger-Based Response
Snow events dispatched at contracted trigger thresholds. Guaranteed window per agreement.
Route-Optimized Service
Multi-site portfolios run on optimized routes — your building gets service in the scheduled window.
Consolidated Billing
Single monthly invoice across a portfolio. No per-site billing chaos.
Liability Defense
In a slip-and-fall dispute, our logs and photos are available to your insurer at no cost.
Real Results for Real Buildings
Property manager running two separate contracts across 18 commercial sites with constant handover gaps.
Single year-round contract, one account manager, consolidated invoicing, zero gaps in coverage.
Slip-and-fall claim filed months after a winter event with no vendor-side documentation.
Terranova logs with trigger, dispatch, salt quantities and photos supported the insurer defense — claim dismissed.
Large office campus with tenant complaints about landscaping consistency and winter clearing delays.
Dedicated account manager, owned equipment deployment, per-event logging, full satisfaction turnaround.
Trusted by Property Managers Across Canada
The snow event logs saved us a $45,000 slip-and-fall claim. That one season paid for five years of service.
One contract, 18 sites, one account manager. We used to run two vendors and it was a disaster every November and April.
Their salt logs include quantities and timestamps. Our insurer has never had easier data to work with.
Native French service across all Quebec properties. Tenant communication is friction-free.
Three Cities. One Standard.
Frequently Asked Questions
Why bundle landscaping and snow removal in one contract?+
Three reasons. (1) One vendor means one point of contact. (2) Year-round revenue lets us keep our crews and equipment instead of subcontracting in winter. (3) Slip-and-fall liability is much easier to defend when the same vendor is responsible for both surface drainage in summer and snow clearing in winter.
How do you handle snow events?+
Every event is logged: trigger time, dispatch time, arrival time, surfaces serviced, salt and de-icer applied, departure time, photos. Reports are available within 24 hours of the event ending. This is what wins slip-and-fall cases.
Do you work on multi-property portfolios?+
Yes — that is most of our business. Property managers running 10 to 50 commercial sites get a single account manager, route-optimized service, consolidated invoicing, and one number to call.
What about garden design and seasonal planting?+
Yes. Spring planting, summer color rotations, fall cleanup, and ongoing tree and shrub care are all part of the standard recurring program. Larger garden installs are quoted separately.
What kind of de-icer do you use?+
It depends on the temperature and surface. Standard rock salt for warmer winter days, calcium chloride for severe cold, calcium magnesium acetate where corrosion or vegetation is a concern. We choose per event, not per season.
Do you do sidewalks and entry zones?+
Yes. Sidewalks, entryways, and pedestrian paths are part of every snow program. We use sidewalk machines and walk-behind units for areas trucks cannot reach.
Are you bilingual?+
Yes — Terranova is bilingual EN / FR by default. Critical for Quebec property managers and tenant communication.
Standards We Operate Under
A Property Maintenance Company Built for All Twelve Months.
Terranova was started by property managers who got tired of running two separate vendor relationships — one for summer landscaping, one for winter snow — and absorbing all the operational overhead in between.
One vendor. One contract. One point of contact. Twelve months a year.
Learn more about Terranova →Ready to Stop Switching Vendors at the Seasons?
Tell us about your property or portfolio. A Terranova account manager will design a year-round program and respond within one business hour. Free site survey.